The ability to deliver a consistently high standard of healthcare services is a constant challenge for 21st -century hospitals. Rapid diagnosis based on instantly available radiology data and images is one of the keys to more efficient and effective treatment cycles. At Netcare Pholoso Hospital in Polokwane, South Africa, the radiology department’s investment in medavis’ Radiology Information System (RIS) is helping it to provide that high standard in a competitive market, with a quality of service rooted in its enthusiasm for innovative, robust and reliable technology. The rapid evolution of the healthcare market in South Africa is a concentrated version of the global drive for patient-centric service delivery. Nationally, meeting the needs of a socially and economically diverse population dominates healthcare policy. Locally and regionally, the logistical challenges of providing high quality services for private and public services - often across dispersed communities - bring their own pressures. In this climate, the hospital’s radiology department is rapidly becoming one of the main focal points of integration, making the choice of a robust and reliable Radiology Information System (RIS) a key investment - for clinicians, who see it as an essential data source for quick and efficient diagnosis and treatment, and for patients, who as the owners of their data need to be able to give their own doctors access to the images that will help with diagnosis at the point of care.