From the early 17th century, business owners across America started building and establishing inns to serve the accommodation needs of travellers. At the beginning, these inns only offered basic services, but as time went by and demand for short-term accommodation grew, the hotel owners became prepared to provide guests with more facilities. Since then, the hotel industry expanded further as people were willing to pay more for better quality services. This industry has always strove to fulfil the changing demands of the society and has developed into an essential part of the economy. Today, travellers can find different types of accommodation based on their budget, from cheap bed and breakfasts, to luxurious 5-star hotels.Hotel operations teach you how to become knowledgeable in all aspects of hotel management and operations. You will learn about the key features of hotels and their responsibilities to customers as well as how to provide a good service to guests. The aim of this course is to train those who wish to work in the hotel industry the knowledge and expertise to become competent hotel managers. The hotel operations and management departments require well-trained staff to ensure customer satisfaction.No matter what size or standard hotel you wish to manage, you must have the adequate understanding and skills to cater to the different demands of guests. The marketing part of hotels is another essential process that helps managers promote their business and prosper. These and much more are all covered by the hotel operation courses.