Associate Professor,
Analytics & Operations
National University of Singapore
Singapore
2001: Associate Professor, NUS, 1998: Senior Lecturer, NUS, 1992: Lecturer, NUS, 1991: PhD in Business Statistics, University of British Columbia, Thesis “Statistical Analysis with the State Space Modelâ€, 1985: BSc (First Class Honours) in Statistics, Queen’s University, Canada
Customer Satisfaction, Corporate Reputation, Brand Value, Analytics: Decision and Risk Analysis, Optimization, Statistics, Forecasting, Singapore’s Certificate of Entitlement (COE) i.e. Vehicular Quota Scheme