Shivaun graduated from the Welsh School of Pharmacy in 1986 and started her career in hospital pharmacy (The London Hospital, Tower Hamlets Health Authority and Derby City Hospital) before becoming a Teacher Practitioner Pharmacist at Cardiff Royal Infirmary / Welsh School of Pharmacy gaining her PhD entitled Pharmaceutical Care of the Elderly in 1993. Later Shivaun moved to Devon as a pharmaceutical adviser / medicines management pharmacist during which time she was a National Prescribing Centre training adviser. In September 2008, she joined Medway School of Pharmacy. Shivaun, with Mr Andrew Lea, runs the MPharm4 Preparing for Practice module and most of her teaching is to third and fourth year students. Shivaun is passionate about developing ways to improve the student learning experience and prepare students for clinical practice; using Audience Response Systems to make lectures more interactive, preparing students for clinical practice using role play, real and simulated patients.

Overall, Shivaun’s research is aimed at ensuring that patients get the best use from their medicines thus promoting medicines optimisation. Recent projects have included managing behaviours that challenge within English care homes: exploration of current practices, medicines advisory services provided by community pharmacists and exploring community pharmacists’ consultation skills.